NUTTY CONSUMER’S 1ST RANT AGAINST “COOKIE CUTTER” CALL CENTERS TACTICS

  THESE TEN BLOGS DEAL WITH MY RANT AGAINST THE “COOKIE CUTTER” CALL SYSTEM TACTICS.  I MAY BE BLOGGING ON OTHER CONSUMER ISSUES. My value as a Florida elderly voter, taxpayer and consumer of Italian descent, formerly from New Jersey is often taken for granted. I am tired of dealing with mediocrity, folks not willing to go the distance to do a job right, interacting […]

NUTTY CONSUMER’S 2ND RANT AGAINST “COOKIE CUTTER” CALL CENTERS

MY RANT  AGAINST “COOKIE CUTTER” CALL SYSTEM TACTICS CONTINUES… HOW DOES A CONSUMER KNOW WHEN THEY ARE DEALING WITH A COMPANY SUFFERING FROM THE “COOKIE CUTTER” CALL CENTER SYNDROME?                               LOOK AT THE  SYMPTOMS!                                     Every time a client calls they  have to talk to a different agent. Even if the call is a major complaint and the customer is furious, […]